Proceedings of the 4th COTUL Scientific Conference, held 7th-11th November 2022 at the Institute of Accountancy Arusha (IAA). Edited by Sydney E. Msonde, Kelefa T. Mwantimwa, Vincent T. Msonge and Grace E. P. Msoffe. Twenty papers were presented; fourteen are published here. ISSN 2953-2566.
01
Alfred S. Sife and George E. Matto
The Fourth Industrial Revolution (4IR) is driven by developments in ICTs particularly emerging digital technologies that blur the boundaries between physical, digital and biological systems. Such digital technologies include the Internet of Things (IoT), Artificial Intelligence (AI), Cloud Infrastructure, or cloud computing, big data analytics, Nanotechnologies, Advanced Robotics, Sensors, Blockchain and 3D Printing. ICT developments and 4IR technologies in particular, have impacted the conventional library processes, activities and services. All these continue to add value to libraries in diverse ways. There are numerous examples where 4IR technologies have been integrated into library systems. There are also many trends and opportunities fostered by emerging technologies and other compelling characteristics of 4IR. As a result, libraries are required to develop strategies to enable them respond to the demands, challenges and disruptive changes of the 4IR environment. This includes the need for libraries to re-examine the management and delivery of their services to proactively invest in ICTs, continuously evolve, become innovative and realign their practices. The new library philosophy in the 4IR era is “access rather than ownership”. There is a call for paradigm shift and for librarians to continuously acquire new skills to fit well in the changing work environment. LIS education systems must change their programmes and curricula to provide sufficient content and practices that will produce librarians with the necessary competencies. Moreover, continued capacity building and awareness raising is necessary among leaders and decision makers in the library sector.
The main objective of this study was to assess the level of mobile phone digital literacy skills of the fish farmers. Specifically, the study focused on assessing the level of mobile phone digital literacy skills of the farmers, exploring the influence of demographic data on the level of mobile phone digital literacy skills and identifying the types of information accessed through mobile phone among fish farmers. The study was carried out in two purposefully selected districts of Iringa Region, namely Killolo and Mufindi. The study involved 100 randomly selected respondents and employed a cross-section research design. It also employed quantitative and qualitative approaches in collecting data. Questionnaires, Focus Group Discussion, observation and key informants, interview were used to collect data. Quantitative data were analysed by using both descriptive and inferential statistics with the aid of SPSS version 20. Qualitative data were analysed using content analysis. Overall findings indicate that the level of mobile phones digital literacy skills were low. In addition, the study revealed that fish farmers were using mobile phones in accessing information on fishpond construction, fish feeds management and selection of improved fish species. Moreover, the income, age, sex and level of education was found to have statistical significant and positive relationship with the level of mobile phone digital literacy at p<0.000. Thus, it is recommended that information services providers and other responsible organs should empower fish farmers with training on mobile phone digital literacy particularly on communication, software and problem-solving skills. It is expected that this will encourage more farmers to utilise mobile phones for accessing fish farming information.
03
Onesta Clemence, Kelefa Mwantimwa and Ireneus Luambano
04
Witness Josephat, Goodluck Mosha and Peter Siyao
The need for equipping students in Higher Learning Institutions with Digital Literacy Skills (DLS) is considered one of the measures that can enable academic libraries to deliver library services during the time of the COVID-19 pandemic and beyond. This study aims at answering the following question: What types of digital literacy skills and tools were used by academic libraries during the COVID-19 closure of the universities. It also aims at analysing the way digital literacy skills could be used to support library services during the COVID-19 pandemic and beyond. Similarly, it examines barriers which inhibited the deployment of digital literacy skills during its outbreak. The study adopted a case study design while using a mixed approach to data collection. A total of 46 respondents were drawn from the population using both census sampling and purposive sampling techniques. Data were collected using interview–guides, questionnaires and documentary reviews. Qualitative data were analysed using content analysis while quantitative data were analysed using Microsoft Excel Spreadsheet. The findings indicated that academic library is required to cooperate with faculties and schools by deploying the following digital tools: e-learning platforms, increasing the use of social media, conducting webinars, updating the library website, encouraging the use of library e-resources and improving the library virtual reference services. The following barriers were strongly mentioned as inhibitors of equipping respondents with digital literacy skills: poor internet connectivity, family income status,
05
Beth Kachota and Kardo J. Mwilongo
Development in information technology has universally led to an increase of the importance of the Open Education Resources Repository. This has been of great help in achieving the sustainable development goals on the promotion of quality education and supporting innovation in the community. The technology of open education resources repository has been prominent since 2010 and comprehensively adopted in developed countries. However, it has been dynamically improving in developing regions though its performance fairly convinces appreciations on the invested initiatives. This paper establishes the need to examine the users’ awareness of the repository, performance and influencing factors on the performance of open education resources repositories in developing countries. A systematic review of literature was employed in which 25 research papers were investigated. The papers were searched from four aggregate tools, namely Google Scholar, ResearchGate, OpenPraxis and Refseek. The Excel computer application software was used to analyse quantitative data whereas qualitative data were subjected to content analysis. Among other things, higher learning institution open education resource repositories in developing countries are becoming common among the academic community. Their performance is significantly remarked in erratic context between regions and diagnostically hampered by varying factors, including technological and infrastructural aspects, financial disputes, environmental and institutional issues. On this, the institutional management support committed to creating open access resources. These resulted to minimal satisfaction on the contribution of the repositories among the scholars. Such open education resources repository guidelines including policy, procedures and standards impacted the repositories performance. The paper encourages on the need for improving information resources acquisition, efforts on raising awareness, dissemination, advocacy, marketing, management and user support services. However, open education resources
This study explores the predicament professional librarians’ face in the academia in the digital era. The National Council for Technical and Vocational Education and Training (NACTVET) influences the removal of academic librarians’ cadre in institutions it accredits catapulting UTUMISHI towards removing it from scheme of services leading to the demotion of librarians or re-categorisation as administrative or faculty staff, respectively, losing their professional recognition. The study used a qualitative method research design to obtain data in eight selected Tanzania’s institutions. Data were collected using interviews with eight librarians comprising senior/managerial positions in these studied libraries; two UTUMISHI officials and two library professional association leaders. Data were analysed thematically and discussed based on the research objectives and emerging issues. The results show that some librarians had academic status whereas there was no such a cadre in other institutions. As such, most of the librarians were re-categorised as faculty members whereas some were demoted to administrative positions due to changes in the UTUMISHI system. Other institutions were unaffected as they did not have the academic cadre. Most librarians were dissatisfied with the job and experienced low morale after being re-categorised, which forced some to seek transfers to universities. Besides, the other librarians had to pivot career wise to fit in with faculty requirements whereas others were left in dilemma promised special salaries. All the hopes are on professional associations to see what can be done to restore the academic cadre as individual efforts are futile. Librarianship still supports low status in Tanzania and librarians cannot continue with the assumption that stakeholders know their importance; they must demonstrate it through marketing of the profession. This might involve restoration of the academic status cadre in NACTVET institutions through collective bargaining using professional associations. This will be of great help in ensuring professional sustainability, research output and status of librarianship in higher learning institutions and continual survival.
07
Suzan P. Massawe, Paul S. Muneja and Vincent T. Msonge
One of the core functions of an academic institution is to generate knowledge, disseminate to the intended audiences and preserve it for future use. Academic institutions are now establishing Institutional Repositories (IRs) to collect produced resources to facilitate accessibility, dissemination, utilisation and management of intellectual materials that are produced within an institution. The purpose of this study was to assess postgraduate students’ motives for utilising IR resources and also the challenges they encounter when utilising IR resources at the University of Dar es Salaam. This study was conducted using a descriptive study design whereby it used both qualitative and quantitative research approaches. The population of this study comprised postgraduate students, librarians and ICT personnel from the University of Dar es Salaam. A sample of 102 respondents was drawn conveniently and purposively for this study. Data were collected through questionnaire, interview, as well as a review of documentary sources. Quantitative data were analysed through a Version 16 Statistics Package for Social Science (SPSS) and qualitative data were analysed using content analysis. The findings indicate that access to full-text documents, the relevance of IR resources and easy searching of the materials in the repository system motivate the utilisation of IR resources. However, several challenges impede the utilisation of these resources including unreliable internet access, inaccessibility of full-text and lack of guiding policy have been revealed as the major challenges toward utilisation of IRs resources. The study recommends training postgraduate students on the general use of IRs. Also,
08
Alli Mcharazo and William Mviombo
Digitisation projects are becoming increasingly popular in academic, public and special libraries. Libraries are either digitising previously acquired hard copies or building digital libraries or institutional repositories by submitting electronic copies to the repositories. Thus, digitisation of library materials is critical to increasing material visibility and accessibility. Digitisation has received attention with the goal of allowing greater access. Nevertheless, it is sometimes hampered or limited by a number of factors; they include existing policies, structures, skills and financial capability. The goal of this paper was to gain a better understanding of the strategies, challenges and issues involved in the digitisation of theses and dissertations through lessons learned from the Muhimbili University of Health and Allied Sciences (MUHAS) library. This study sought to determine the successes as well as the difficulties encountered during the digitisation of theses and dissertations at MUHAS library and to recommend possible way-forward strategies. This paper used a mixed-methods approach, including participatory observation and in-depth interviews to highlight the challenges and successes of the MUHAS digitisation project. Purposive sampling was used to identify key informants who were previously and currently involved in MUHAS digitisation activities. In this study, six former project employees and eight current project employees were interviewed. The MUHAS Institutional Repository (IR) has 2,590 publications, 1,492 of which were theses and dissertations, accounting for 58% of all publications uploaded to the IR. On the other hand, hard-bound theses and dissertations converted to digital form accounted for 55% of all theses and dissertations. The project was the first in Tanzania to establish an institutional repository and the first to develop and implement an institutional digitisation policy. Nonetheless, the project significantly aided in raising the university’s research profile, as MUHAS was ranked first in the country in 2016. The lack of skilled personnel, slow internet connectivity, negative perceptions of library staff and insufficient equipment and facilities hampered the project. Nearly 85% of the institutional collection of theses and dissertations were successfully digitised by the MUHAS digitisation project. Regardless of the difficulties encountered, the project gained valuable experience on how to mitigate the ideal difficulties and issues.
09
Sofia Mshana, Goodluck E. Mosha and Peter O. Siyao
Citation and referencing are paramount aspects of any scholarly and scientific writing. They are part of indications that the authors have done justice to the works of others and are one of the ways of avoiding plagiarism. This study was conducted to examine the extent to which postgraduate students at Mzumbe University adhere to the APA citation and referencing style in their dissertations uploaded to the Mzumbe Institutional Repository (MUIR) platform for the year between 2013 through 2019. This study employed a cross-sectional research design, which enables data to be collected at a single point in time. A mixed approach was used as the data collection method. A random sampling technique was used to select 128 dissertations from a population of 1056 dissertations uploaded in the MUIR between 2013 and 2019 for content analysis. A purposive sampling strategy was used to select a total of five postgraduate students and three lecturers who were involved in the interviews. Five research methods course outlines were also purposively selected to check if they contain topics or sub-topics on citation and referencing. Microsoft Spreadsheet was used to analyse quantitative data while qualitative data were analysed through content analysis. The findings show that a total of 70; 54.7 per cent of dissertations uploaded in the MUIR for seven years adhered to in-text citation APA style guidelines whereas 58; 45.3 per cent of dissertations did not adhere to the APA citation and referencing style. Major irregularities identified were unnecessary capitalisation, poor insertion of punctuation marks, incorrect use of ‘et al’ and lack of uniformity in writing the lists of references.
10
Nicholaus Mwalukasa and Ronald Benard
This study assessed the use of subscribed electronic resources by undergraduate students at Sokoine University of Agriculture (SUA). The study aims at determining the students’ awareness, access and use of subscribed electronic resources and to examine determinants of the use of subscribed electronic resources. The study used a cross-sectional research design to collect data from 120 respondents using structured questionnaire as the data collection tool. Data were coded on Statistical Package for Social Science (SPSS). The researchers calculated the frequencies, percentages and linear regression. Findings reveal that majority (90%) of respondents were aware of the availability of subscribed electronic resources. Furthermore, the most used e- resources were e-journal and e-books while the least used was e-dictionary. Furthermore, the results found that perceived usefulness and attitude significantly influenced students’ use of subscribed electronic resources. The study reveals that age and year of study influenced students’ use of subscribed electronic resources. The study concludes that usage of subscribed e-resources by undergraduate students was moderate. It is recommended that librarians in academic institutions should create regular creation of awareness on the subscribed e- resources to the library users. The study recommends that librarians, information science and educators who intend to promote electronic resources should ensure that they are useful. Moreover, creating awareness on the usefulness of electronic resources to change their attitude is another important factor. Marketing the electronic resources through outreach programmess and information literacy are necessary for all the students.
The advent of modern technologies, for example, artificial intelligence (AI) calls for innovations in the way information is accessed, stored and used. The librarians have long been conducting a variety of library-related activities like borrowing, locating and access of books in the library manually. AI offers support to some of the library activities through automation thereby reducing human workload and challenges. The reports from studies in emerging economies like Tanzania regarding the use of AI in libraries are nevertheless scarce. The availability of physical and wireless internet has eased and facilitated the change in how libraries should operate smartly. One of the innovations which can be tapped in our libraries is the use of security in securing library resources using radio frequency identification (RFID) technology. The new technologies are in many ways transforming the activities of libraries providing users with access to library resources from any place and anytime without being physically in the libraries. The suggested conceptual framework provides a platform for more debates and studies on the attaining of smart libraries using AI.
12
Kardo Mwilongo and Rhodes Mwageni
This paper insight into the assumptions, opportunities and challenges of the use of interactive and engaging applications of Artificial Intelligence (AI) in academic libraries in Tanzania. It determines assumptions and pitfalls inherent and the debate whether the technologies have effectively replicated academic libraries, library resources, services and operations in Tanzania. The inclusion criteria of the literature were assumptions, opportunities and challenges towards AI in academic libraries. The literature was searched from databases including Sage, Taylor and Francis, Emerald, Google Scholar, Research Gate and PDF Drive. The results were analysed, evaluated, compared, contrasted and discussed through the lenses of UTAUT theory. The results revealed that AI brings the world together in which people work and network in the integral function of providing library resources and services to library users. AI is an enabler for academic libraries to create library spaces, store, process, preserve, conserve, access and retrieve library resources and services timely with fewer costs. Also, AI lessens the inadequacy of funds to purchase printed materials in academic libraries, the lack of digital devices and limited spaces in libraries. AI has transformed the complex attitude and behaviors of library staff and users. Though, AI has created fears about employment opportunities for workers and library staff in particular. Besides, it was realised that library staff are mismatched with the AI in academic libraries due to the lack of awareness, inadequate qualifications and limited infrastructure in academic libraries. This review contributes to the practices, knowledge, theory and literature on the use of AI in academic libraries. The study proposed that there should be step by step towards interventions to introduce AI in academic libraries. The process should consider the environments, needs and socio-economic developments of the developing countries and Tanzania in particular.
13
Abbas M. Omar and Zuhura Haroub Ali
This paper aims at examining the use of mobile technologies in the provision of school library services in Zanzibar. The paper seeks to address the following questions: to what extent are the teachers, students and library staff familiar with mobile technologies that support teaching, learning and library services? What are the common mobile technology services offered by libraries? How do these technologies help libraries to enhance services? and What are the challenges facing libraries in providing mobile technology-based services? The study was conducted in Zanzibar whereby 22 innovation hubs and 22 surrounding schools were involved. The study used a cross-sectional study design and a mixed-method approach was used to collect and analyse data. A purposive sampling technique was used to select 88 library staff. At the same time, a simple random technique was used to select 110 students and 88 teachers for this study. Data were collected through semi-structured questionnaires and face-to-face interviews. The results indicate that few libraries used WhatsApp groups to interact and share information with users while remarkable personal access to learning materials through educational mobile applications was found to have a positive impact among respondents. However, mobile-based library services were not provided by the hubs as well as the school libraries due to various reasons including the shortage of funds for purchasing mobile gadgets and bundles and inadequate skills for navigating mobile applications. The study recommends that school libraries need to adequately utilise emerging mobile technologies and take them as positive and useful in improving the standards of library services.
14
Joyce Charles Shikali, Paul S. Muneja and Mohamed Kassim
The study examined access to library information resources by university students during the outbreak of the COVID-19 pandemic in 2020. Specifically, the study sought to identify the measures adopted by academic libraries to ensure the smooth delivery of library information resources to patrons, particularly students, identify technological tools that were employed by libraries to facilitate access to library information resources. Not only that but also, the study investigated the challenges faced by students in accessing library information resources. A systematic literature review approach following PRISMA guidelines was employed to investigate the findings of the relevant literature on the subject. The keyword search strategy was employed to search for relevant literature from four scholarly databases Scopus, Emerald, Research4life and Google Scholar. The relevant 23 studies were included fulfilling the set inclusion criteria. The presentation of the findings was arranged in a tabular form to provide a summary of each article to facilitate easy analysis and synthesis of results. The findings of this study revealed that the majority of the reviewed studies indicate that, during the COVID-19 pandemic many academic libraries in Africa adopted different approaches to facilitate access to library information resources by university students including expanding access to electronic resources off- campus, virtual reference services, circulation and lending services. To support access to different
Online learning environments have been adapted in higher education institutions around the world. However, it is not clear whether such adoption has yielded the expected effects on students’ interaction and higher order thinking. The purpose of this research was to investigate whether the use of online discussion forum would promote students’ interaction and higher-order thinking in an undergraduate health information literacy course. A total of 766 undergraduate students taking health information literacy course at MUHAS in a blended learning mode participated in the study. These students were engaged in five evidence-based practice topics using discussion forums - a moderate interactive learning environment as a pedagogical approach. Data included interviews and the content of online discussion forums. All qualitative data were analysed using ATLAS.ti software, Student t test was used to analyse the design effects realized over the three iterations and NetMiner 4- a social network analysis (SNA) software was used to analyze student interaction patterns. Results show that social interaction and students higher order thinking improved progressively over the three iterations. The changes in instructors’ pedagogical strategies and the actions of students to learn from each other contributed to the marked students’ social interactions and cognitive thinking. Thus, effective use of discussion forums in higher education can produce meaningful students learning interaction and higher order thinking.